Tech Support

Technical Support For Businesses in Jamaica, the Caribbean, and Latin America.

Unlike our competitors, we recognise that every IT Support model is different. That is why you will not find any ‘Gold’, ‘Silver’ or ‘Bronze’ options here on our website. We do not think the one-size-fits-all, ‘off the shelf’ approach works and as a result, each of our clients receives a bespoke solution tailored to their specific environment and the unique requirements of their organisation.
Support services for:
Microsoft SQL Server, Active Directory, Exchange Server, SharePoint Server, Linux, Hyper-V, VMware, OpenStack, Cisco, Juniper, PFSense, Avaya, VYatta, Asterisk & FreePBX, EMC, Dell, HP, IBM and many other 3rd party applications such as Symantec, McAfee and Adobe.
Key benefits:
  • Telephone Help Desk and Remote Access IT Support
  • On-site IT Support (includes Parts and Labour)
  • Fully Managed IT Support
  • 24/7/365 Advanced System Monitoring and Patch Management
  • Mobile Device Management
  • Regular Scheduled Technical Consultancy Visits
  • Network security and unified threat management
  • VOIP PBX support
  • 30 minutes of scheduled on-site training once each year
  • Data backup and recovery

 

You pay a fixed monthly amount and benefit from unlimited access to our experts, administration and consulting. Whether on-premises or in the cloud, you can rely on Ashaford Technical Solutions for 24/7/365 technical support and monitoring.
Our purpose is to help our clients succeed through technology. We’re focused on not only resolving your IT problems, but also aligning ourselves to help you achieve your business goals – whether that is to grow your business, add value, increase efficiency, reduce costs or reduce risk.

 

Image result for adobe reader Icon The heroic and responsive technical support promise

Image result for adobe reader Icon Fully managed solutions matched to your needs


Image result for adobe reader Icon Configuration and rapid deployment services

Image result for adobe reader Icon Compare our service levels


 

To try our support experience, email us using the request form below or call and speak to one of our friendly and knowledgeable consultants at 1876 613 6821.