Compare our SLAs

Compare Our Service Levels

Since different businesses have different support needs, we offer you three service levels to choose from with our solutions.


No matter which service level you choose, you’ll always have 24/7/365 access to a dedicated team — a team that will listen to your needs and then build you a best-fit solution, dedicated, at your location, or on  the cloud of your choice. From architecting, migrating, securing and operating your solution, to ongoing optimization, your team is here to help you achieve tangible business results.


To see a detailed comparison of our three service levels or learn more about our Critical Application Services with an SLA, read the relevant PDF Documents below, you may also contact us for further details using the request form below, or speak to one of our consultants.


Image result for adobe reader Icon The heroic and responsive technical support promise

Image result for adobe reader IconCompare our service levels

Image result for adobe reader Icon Infrastructure facilities management

Image result for adobe reader Icon Business benefits of virtualization

Image result for adobe reader Icon Benefits of leasing dedicated IT equipment