Support Promise

A lot of providers say they will  support you 24/7/365. The question is, how do they define 24/7/365 support?
Usually, they’re pretty loose with their interpretation of the phrase. Here at Ashaford Technical Solutions, it doesn’t matter if it’s 2PM or 2AM. You, your services and solutions will always be taken care of by people that know what they’re doing.
We don’t have one person answering your support tickets or a handful of non‐experts manning the phones, we have over 37 experts available at all times to support your OS and hardware. You even have your own dedicated Ashaford Technical Solutions Support Team built around your technical and business needs. They perform as an extension of your business and make sure that we deliver on the heroic & responsive technical Support Promise.

 

Image result for adobe reader Icon The heroic and responsive technical support promise

Image result for adobe reader Icon Compare our service levels


Image result for adobe reader Icon Configuration and rapid deployment services

Image result for adobe reader Icon Fully managed solutions matched to your needs


Image result for adobe reader Icon Full list of dedicated servers – HP and Dell servers

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Image result for adobe reader Icon Network monitoring services